Q: What forms of payment does Intercity accept?
A: Intercity Lines accepts MasterCard, Visa, cashier's check and cash. For credit card payments, we require the cardholder signature on file. Our credit card payment form is available on-line in either Adobe Acrobat format or as a Microsoft Word Doc. If you do not have the Adobe Acrobat Reader, you can download it by going to the Adobe website. You can download, print, complete and fax the form to Intercity Lines at 1-413-436-9422. If you have questions regarding this policy, call us at 1-800-221-3936.
Q: What levels of insurance does Intercity Lines carry?
A: Intercity Lines carries the highest level of insurance coverage in the industry. For more information on our coverage click here.
Q: Can I put personal items in the car?
A: Yes, but we need access to the driver's side seat and must be able to see out the back window. Since our insurance only covers your vehicle, we cannot be responsible for items that become lost or damaged during transport.
Q: Do you offer open transport?
A: No. Our only transporters are enclosed. Our service is enclosed, door-to-door (some restrictions apply), and insured.
Q: Do you have terminals?
A: No. Our only warehouse is in Brookfield, MA. Our service is door-to-door (some restrictions apply).
Q: Do you transport motorcycles?
A: Yes. Enclosed transport is available for motorcycles including sidecars, tricycles and other custom motorcycles.
Q: Do you have client references available?
A: Yes. You can read some testimonials online. Also we are offical transporter for: Bloomington Gold Corvettes USA – Corvette Mike – The Auto Collections – Petersen Auto Museum